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minimoo2134's avatar
minimoo2134
4 years ago

Gamepass and EA Desktop issues

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) N/A Which client functionality are you experiencing this bug with? Other (Please Describ...
bug
mac
pc
EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Hi @minimoo2134,

Are you certain that you are logged in with the right account?

You can check by going to https://help.ea.com/en/ and logging in with your Xbox credentials. You can then go to Accounts > Change email address to check and change the mail address that is linked to your account. That's also the account that you need to use to log into EA Desktop. 

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