Forum Discussion
EA_Illium
EA Staff (Retired)
3 years agoHi @Unicornio3210 Can we try the following steps and check if these issues continue?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
Cheers!
- 3 years ago
Nothing work
- EA_Illium3 years ago
EA Staff (Retired)
Hi @Unicornio3210, Do you get the same error messages? Would it be possible to get a video when this happens?
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