Please help, I download games from EA APP and all of them do not install completely and freeze at 74%.

Hey @Kess4r Check the available space on your hard drive and clear the cache data. You can also change the installation folder from the settings menu and then try again. Please let me know if it works.

Okay. Try to uninstall and reinstall the app using the default installation folder. After that, temporarily change the language of the app and see if the installation will complete this time. Please also make sure to add the app to your antivirus and firewall exceptions.

@EA_Pulsar new problem, what to do if the EA APP application is not deleted, that is, the deletion goes on endlessly and says “INITIALIZING”

It seems that some files may have been blocked or corrupted on your PC. You can use a different program to uninstall it. Free apps like Ccleaner or Revo should do the work in this case.

In that case, you can also run a clean boot on your PC to make sure that other apps are not blocking it. You can follow this link. try to download and install it in that mode.

GAMES STUCK ON FINALIZING | EA Forums

14 Replies

EA_Pulsar
Community Manager
2 years ago
Thanks for the confirmation. Does the issue also happen when you try to install any of our free games? Can you please download Apex Legends, for example, and see if you are able to complete the installation process?
Kess4r
2 years ago
@EA_Pulsar No, I couldn't install any games so I reinstalled the EA APP but now it doesn't want to install either.
EA_Pulsar
Community Manager
2 years ago
Okay. Create a new administrator account in Windows and then try to install the EA app.
Kess4r
2 years ago
@EA_Pulsar I don't want to create a new windows account, I have too much stuff on this account. By the way, somehow the EA APP images were installed, but with games there is still an error, finalizing on 73% is endless.

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GAMES STUCK ON FINALIZING

14 Replies

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