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SimmerBelle's avatar
SimmerBelle
New Traveler
2 years ago

happy at home event mac

Seems to be an Issue with the Happy At Home Event with Mac users.

The sims page states that you have access the event on Mac via Origin - as per below-  - however Origin now FORCES you to download the EA App? When you log into Origin the below pop up comes up and you can not click out of it? 

How can newer Mac users access this event please? Via the EA App??? You forced us to download it?

Please fix asap.

6 Replies

  • handeles's avatar
    handeles
    2 years ago

    @Bluebellflora It does not work. I am not getting rewards, or any indication there is a event going on on the EA app.

    It states in the event page: "...Event will be available beginning on May 30, 2024 on PC via EA app™, Mac® via Origin...". ORIGIN?!

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @handeles

    Yes I can read and clearly it’s an oversight. I’m using EA App and have the event and have claimed the first two. Your issue is something else. Perhaps if you provide more info about your Mac and list what troubleshooting steps you have taken to fix it such as renaming the Sims 4 folder to force a new one to be generated, or repaired the game in EA App, we can help you.
  • SimmerBelle's avatar
    SimmerBelle
    New Traveler
    2 years ago

    How?? Please explain. Bc it’s not working and EA website says it’s via Origin for MAC? But newer MAC users can’t use Origin?? It’s circle with no resolution? 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @SimmerBelle

    I have no idea why you're not getting the option which is why I have asked you for further information to try and help you troubleshoot the problem.

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