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TOXICfox213's avatar
2 years ago
Solved

Horse Ranch payment pending

Hi there, i had purchased the horse ranch expansion as the pre order in July but my payment did not go through. Is there a way to re purchase it, or charge me for it? My order history shows I purchas...
  • EA_Solaire's avatar
    2 years ago

    Hello @TOXICfox213 

    If your preorder for this pack is stuck in a processing state, we'll need the live support team to review your account and billing details with you to get this sorted- here on the forums we aren't able to take a look with you as we don't have access to your account information.

    Please reach out to live support so they can check on this transaction by submitting a help request here: https://help.ea.com/help/faq/using-ea-help.

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