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baljadid's avatar
baljadid
Seasoned Newcomer
7 days ago
Solved

How to Fix EA app Error Code EC:10001

I have an issue in my EA APP, i cant login with my account the app says ,"there's a problem with your account, it might be our side but double check your account detail and try again" Error code : EC 10001"

I had clear chace, clear internet setting and reinstall EA APP thats issue still remain.

please help guys

CM title edit

accessibility
ea app functionality
error code
launching
  • BigPapa-SN's avatar
    BigPapa-SN
    7 days ago

    I just fixed it (EC:10001) after trying everything for hours.  All you need to do is complete the login using mobile data (or a different internet connection). Once the login is done, you can switch back to the Ethernet connection. 

32 Replies

  • Littlefalcon16's avatar
    Littlefalcon16
    Rising Newcomer
    7 days ago

    My sims won’t let me login without saying an error has happened it was working fine a few hours ago and now? Can’t even load the app

  • Jetsblack's avatar
    Jetsblack
    Rising Novice
    7 days ago

    Hello, I'm sorry, I'm not much help. I just came here to say this is happening to me as well, and there is nothing I can do. I've been trying to search for what to do, but I find nothing. I hope someone can help us. 

  • Jetsblack's avatar
    Jetsblack
    Rising Novice
    7 days ago

    Please help! I have tried everything I can think of, and when nothing worked, I even searched it up, but I can't find what this error code means. Please, someone, help me.

  • JacobZuma_RSA's avatar
    JacobZuma_RSA
    Seasoned Newcomer
    7 days ago

    ME TOO GENZ I CANT LOGIN, SAME ERROR ALL MORNING, TRIED ALL "FIXES" BUT NOTHING

     

  • BigPapa-SN's avatar
    BigPapa-SN
    Seasoned Newcomer
    7 days ago

    I just fixed it (EC:10001) after trying everything for hours.  All you need to do is complete the login using mobile data (or a different internet connection). Once the login is done, you can switch back to the Ethernet connection. 

  • JisunHamim's avatar
    JisunHamim
    Newcomer
    6 days ago

    Try connecting with a different network. I have resolved this by connecting with my mobile data

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