Forum Discussion

Community Manager

1 year ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...

bug

mac

EA_Shepard

Community Manager

2 years ago

@CDLGaming001 When you try to launch the other games what specifically is happening?

SUPREMEE7

2 years ago

@EA_Shepard It is an issue while log in the error code 10000 appears. Plz fix this. This is so frustrating

larryd77
Seasoned Novice
2 years ago
Keeps saying Error Code: EC:10000
Won't even give me the opportunity to log in. Message keeps popping up over and over. These PC games are getting annoying. With all that you have to sign in to and load on your PC to play!!!!!!!! !!!!!!!!!!!!!!!!!!!
Haven't played madden yet!!!!!
- EA_Shepard
  Community Manager
  2 years ago
  @larryd77 Hey as of this morning, are you still getting these errors?
  - meptune
    2 years ago
    Hello to all,
    I am having the same issue with the error popping up every time I try to log in.
    I tried everything that you guys suggested and more, but nothing worked.
    I am not sure what to do anymore..... If fixing this issue is possible I'd love to know, because I'm losing hope honestly.
    Thank you.
- meptune
  2 years ago
  @larryd77 The same thing is happening to me ....meh....