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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
1 year ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...
bug
mac
pc
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Those error messages generally point to a system related issue rather than EA app one @priteshstayade.

What troubleshooting steps have you tried?

Darko

priteshstayade's avatar
priteshstayade
Not applicable
2 years ago

Tried everything available on the table. Uninstalled and reinstalled, repaired, signed in using email id, EA ID, and Steam. Every sign in into the account shows the same error code. 

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