Forum Discussion

Community Manager

2 years ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...

bug

mac

EA_Leeuw

Community Manager

2 years ago

Hi @bethb1961,

Could you perhaps go to the marked solution of this thread and take a look at the section that says "If you continue to experience the issue", and provide the requested details?

Thanks.