https://origin-a.akamaihd.net/ is down
So, basically can't download or update EA App, checked download site in servise and tryed ping host - looks like server is down. Somebody have that issue? Trying to download EA app right here of si...
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Nope, it does not work still.
It is obviously an issue on my/aleron's end, but i can not determine the cause of it. I have my brandmower off, virus protection is off, i have even reinstalled my windows - nothing seems to be working.
EA_Leeuw
Community Manager
Community Manager@ArtMentor, yeah it indeed seems to be an issue on your end in that case, bummer! We do have some network troubleshooting steps available that you perhaps could give a try?
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
PC: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
Or perhaps you can try to get in touch with your ISP?
No, it is definitely not that. It is not a connectivity issue. My internet's speed is alright, and I use wired connection, it is wired directly into my PC. My date and time are up to date.
The problem is "kinda" at my end but i do not experience anything like that with any software other than EA App.- EA_LeeuwHi @ArtMentor,
It has nothing to do with internet speed. There are more things that can influence your connection. If you're unsure about what to do, I would recommend getting in touch with your ISP. Although this post is 2 years ago, I met the same problem.
1. Tried to use WARP VPN to reroute, does not work.
2. I tried several ways, get ea app installer from my friends and try to install but it still refuse or have error code.
Here's what I found the problem.
First, try to run this in your cmd on Windows:
nslookup origin-a.akamaihd.net
Then, try to using curl to directly download the installer in cmd:
curl -v "https://origin-a.akamaihd.net/EA-Desktop-Client-Download/installer/EADesktopInstaller.exe" -o EAInstaller.exe
If nslookup's command's output shows different results as curl's one, then try to open the host file following the path using Notepad or any text editor with ADMINISTRATER PERMISSION (This is very important):
C:\Windows\System32\drivers\etc\hosts
Take a look at if the IP address that is bound to origin-a.akamaihd.net showed in the curl's output is present in this file. If it is, try to commented it out using "#", then save and quite the file.
Try to curl the ea installer again and finish the installation. I found that the root cause is this hosts file. If you do not adjust it, even if you got the offline ea app installer, you won't be able to finish installation. It will constantly reroute to the wrong IPv4 loopback address. Not sure if you will read this reply, but hope this could fix your problem😃
