Forum Discussion
EA_Leeuw
Community Manager
2 years ago@ArtMentor, yeah it indeed seems to be an issue on your end in that case, bummer! We do have some network troubleshooting steps available that you perhaps could give a try?
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
PC: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
Or perhaps you can try to get in touch with your ISP?
2 years ago
No, it is definitely not that. It is not a connectivity issue. My internet's speed is alright, and I use wired connection, it is wired directly into my PC. My date and time are up to date.
The problem is "kinda" at my end but i do not experience anything like that with any software other than EA App.
- EA_Leeuw2 years ago
Community Manager
Hi @ArtMentor,
It has nothing to do with internet speed. There are more things that can influence your connection. If you're unsure about what to do, I would recommend getting in touch with your ISP.
About EA app Technical Issues & Bugs
Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,683 PostsLatest Activity: 6 minutes ago
Recent Discussions
- 2 hours ago
- 4 hours ago
- 5 hours ago