I don’t want the EA app.

Hi @jnettech Thanks for taking a moment to share your feedback about the new EA App client. If possible could we get additional information on what issues you might be running into, or what you might dislike about the client and we can pass your feedback on to the team?

I simply want the ability to still use the software I already have on my computer (origin) and play my games. I shouldn’t have to download different software when the software I already have has continued to work for years. Don’t fix something that isn’t broken. 

Hello @jnettech 

I understand you.

Everything worked fine with Origins, and now, I don't have any button to redeem a code product. So impossible tu use an extension that i bought....

YES!!!  this EA APP is terrible.   Literally the worst software I've ever come across.  And the most unreachable customer service ever.  

I haven’t used it yet. I just shouldn’t need to install new software to launch a game that I already paid for and downloaded. 

Yep, DAI ran fine for 559 hours on Origin and then the forced switch to the EA App two days ago has stopped it completely. Finely got the game to open but as soon as the opening scenes go by at normal speed and it loads a "Saved" or "Continued" game, it immediately and visibly sloooooows way down to a virtual stop. Hitting the Space bar to jump comes with a 40-60 second delay and none of the four characters on the screen can actually move other than "Jump" straight Up and Down. They're just standing there and everything else looks like some fast stop motion video effect. I've logged in\out of the EA App, cleared the EA App cache, powered off\on the PC, and repaired the game and did all these steps multiple times and saw no effect at all. The Help Desk couldn't help and escalated it. There are multiple posts about issues with DAI now that we were all forced to install the EA App. So unfortunately it's no surprise to EA but the issues continue unabated.

I have over 600 games on GOG and have no issues with game performance. I have one game on the now New "EA App" and the one game no longer works since I was forced to install the EA App. You know where the EA focus is when you click on the game specific Shortcut on "your own PC's desktop" and INSTEAD of loading your game you payed for, it takes you to an AD selling another game for EA in the EA App. You have to click on another game icon to get your game to play. I do not appreciate the "forced on me" sales pitch especially when my one game doesn't work and they can't fix it yet. It's a slap in the face. The fully functional Origin App was removed when the forced install of the EA App took place. I would never use the EA App if I had the option to do otherwise. The only positive thing I can take away from my experience with the EA App is: it failed immediately after installation and is currently ruining the only gaming experience I have with their EA App platform. Therefore I know to NOT waste my money there and to never buy anything else from the EA App. The EA App is 0 for 1 for me and support does not seem to know how to fix the wide swath of issues they created based on the many posts related to the forced EA App install. This includes all the related issues with extremely poor DAI game performance. It worked completely fine on the Origin platform. So EA, identify what you changed from the Origin platform that is causing all these issues and fix it or let us reinstall the Origin App so we can use what we paid for.  

Echoing all of the above. I can't even install the app. Won't work, and EA help are anything but. More emails than I care to count and they are worse than useless. I just go around in endless circles describing my problem, the error message I get, about how EA app won't install and then they after numerous days of back and forth they ask me if I get any error messages when I have this problem with EA app, and then proceed to send me the connectivity troubleshooter, which has absolutely nothing to do with my problem. "Have I tried connecting to my router with a cable rather than using wireless?", "Have I tried moving my router closer to my console?" Seriously...?

And what console? I clearly said I am on PC. I never said I had connectivity issues. I've clearly stated that the EA app won't install. This has been going on for a week. If not sorted by Friday I'll sadly be forced to cancel my EA subscription. Paying for Pro and getting absolutely nothing for it. Will I get a refund for the remaining months of my subscription? I won't even bother asking...

I feel you.

for me the problem started today,

I've downloaded the EA launcher a few days ago and it worked

but today when i tried to log in it would'nt let me go past the log in window,

every time I try to log in it just closes the launcher after I fill my Email and password. 
I've literally tried everything to make it fix it but nothing seems to work and I'm losing hope.

I've spend a lot of money on those games and cant seem to even get access to them!!!! 
also I don't understand why close origin when it worked perfectly fine and make us move to a launcher that can't even load it self!!

I hope that they would bring origin back or that they would fix all these problems ASAP!