Forum Discussion
Hi @jnettech Thanks for taking a moment to share your feedback about the new EA App client. If possible could we get additional information on what issues you might be running into, or what you might dislike about the client and we can pass your feedback on to the team?
- 3 years ago
I simply want the ability to still use the software I already have on my computer (origin) and play my games. I shouldn’t have to download different software when the software I already have has continued to work for years. Don’t fix something that isn’t broken.
- 2 years ago
Exactly!!!! All this above.
Not broke. Don't fix it. Now I can't play my fav game that I've spent tons of money on with all the expansion packs and a new one coming out. Can't even put in to words the disappointment.
- 3 years ago@EA_Illium Why FORCE people to use an App that is buggy? Why? It makes zero sense. Origin worked. It was fine. The EA app isn't ready. Its buggy. You know it and yet still you force people onto it and then offer no solutions for issues.
- 3 years ago
Echoing all of the above. I can't even install the app. Won't work, and EA help are anything but. More emails than I care to count and they are worse than useless. I just go around in endless circles describing my problem, the error message I get, about how EA app won't install and then they after numerous days of back and forth they ask me if I get any error messages when I have this problem with EA app, and then proceed to send me the connectivity troubleshooter, which has absolutely nothing to do with my problem. "Have I tried connecting to my router with a cable rather than using wireless?", "Have I tried moving my router closer to my console?" Seriously...?
And what console? I clearly said I am on PC. I never said I had connectivity issues. I've clearly stated that the EA app won't install. This has been going on for a week. If not sorted by Friday I'll sadly be forced to cancel my EA subscription. Paying for Pro and getting absolutely nothing for it. Will I get a refund for the remaining months of my subscription? I won't even bother asking...
- 2 years ago@EA_Illium The EA app doesn't even work. I cant play the sims, which i paid for, whenever i click on it, NOTHING happens. I do not want the app, I like origin cause it actually frickin works. I shouldn't have to download a new app for something I paid for
- 2 years ago
Yeah the only way I can even play the sims is to go into multiple files and run the launcher as admin....this * needs looking into ASAP
- 2 years ago@EA_Illium Just delete your EA app or just allow the games to be played Offline. Your app doesn't allow the games to be played offline. Origin was far better than EA TRASHAPP.
- 2 years ago
@EA_Illium It's buggy for 1. 2. I shouldn't have to REINSTALL MY APPS I ALREADY INSTALLED.(you guys claim we don't but, would you look at that that's also broken, almost everyone has that problem) pay my internet bill if you wanna force me to download 20 GB worth of my internet. 3. there are SO SO MANY THINGS that are broken and wrong with your app and if you guys took the time to actually read what people are complaining about and actually FIXED it, we wouldn't have this problem now would we? doing a forced switch is absolutely insane. it should be an option. AN OPTION. just promote it. and maybe try and make it better then origin so people might want to use it? here is your additional information. please use this information well and do something
- 2 years ago
all games no longer launch after having upgraded to the EA app..
- 2 years ago
after the EA App got rid of Origin I am unable to play BF2042 I had the full edition and now cannot play ....please help me...I have placed numoures pleas which seem to have fallen on deaf ears, I have the game via steam
- 2 years ago
@jimmyboy1952See above....a couple posts before yours...I gave a full step-by-step.
- 2 years ago
Your EA App doesn't even work, why are you forcing me to "upgrade"? I don't want to. I want to play the games I paid for, not to look at your App failing to launch
- 2 years ago@EA_Illium i cant even open NFS Heat using EA App. I could when I was using Origin all the time. NFS HEAT couldnt even open and EA App just keeps opening and closing whenever i clicked on NFS HEAT. fix yo software EA
- 2 years ago
I do not want the EA app. I tried it before and it broke all my paid for games. Now I can't even use Origin again as the EA app upgrade pop up won't go away and I can't click on anything else. Honestly EA can pay me to play anymore of its games. I am not wasting my time and money on anything EA. You all did it to yourselves.
Either remove the mandatory ea app or someone will file a class action I am guessing.
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