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Aelaen's avatar
3 years ago

Install of EA App without Admin Rights

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Installer
When did this happen? (dd.mm.yy hh:mm) 08.11.2022 10:10
Summarize your bug The EA App requires admin rights even when pointing to a directory owned by the current user. For security reasons all software needs to run as current user. Need to install as non-Admin User.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1. Run the EA App installer as a non-Admin user. 2. Point Install in a directory that the current user has full rights to. 3. See EA App installer still request Admin Rights.
What happens when the bug occurs? EA App does not complete install
What do you expect to see? EA App does install

The EA App requires admin rights even when pointing to a directory owned by the current user. For security reasons all software needs to run as current user.

Please tell me how to get access to my already purchased game library - either how to install EA App without admin rights, or some other method to access all of my purchased software.

8 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @Aelaen is your Windows account on your system not have admin privileges?

    Darko 

  • Aelaen's avatar
    Aelaen
    3 years ago

    Correct, as listed it's a non-admin account.  I'm an IT professional - I would never use an administrative account as my base account.  I have other user accounts, including a child, and a separate account I use for financials.  There's no reason I should have to let a launcher have access to the admin and those other accounts.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @Aelaen if the app requires admin rights to install then you will need to enable this in the account.


    Darko

  • Aelaen's avatar
    Aelaen
    3 years ago

    There is no reason the app needs access to accounts for people who have not bought the games.  No reason for it to have access to a minor's account.  So I'm trying to find out how to get access to my already purchased games even though the new EA installed requires admin permissions it should not require since it should never be touching those accounts.

    Basically, I've already purchased my games - there's no "well we changed the installer and now you have to grant us this access to play them" that's acceptable.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    The account installing it would need have those privileges @Aelaen.

    You can try running the app/installed as admin but if you continue to see the error I would recommend setting the admin rights on your account.


    Darko

  • Aelaen's avatar
    Aelaen
    3 years ago

    If the new EA App requires Admin rights, then I need a way to install my already purchased games without the EA App.  I'm more than willing to do that.

    The only unacceptable answer is "we've retired the Origin App and now there are additional rights we require to install your games".  That's putting in a barrier after the sale.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    You can continue to use Origin @Aelaen.


    An installer requiring admin permissions is pretty common. 


    Darko

  • @EA_Darko Not anymore, although people do try to hack their way around it. While its true that more software in general are wanting permission on first installs, some should not be accepted and its hard for regular users to know wtf accepting it would mean.

    I agree with Aelaen, consumers that bought something, often is more in the firing range than those who get the game illegally. going through hoops to play a bought product that one might not be able to always refund.

    It would be less outragous if one had to root people devices with all of these gaming softwares compared to what is done to console consumers.

    Also that these apps can add more security risks towards the consumers, so I would suggest if you can't play the games Aelaen, is to try to get a refund if just bought it and can't play it.

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