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sraakzit's avatar
1 year ago

installation stuck on finalizing

hi

im having a problem installing ea fc24 le installation keeps getting stuck on finalizing 73%, here is what the installlog says on the last lines:

19:26:52 Processing EAIN file 'E:\EA SPORTS FC 24\__Installer\Touchup.dat'.
19:26:52 Installation registry missing. Game not yet installed.
19:26:52 (Config)Studio: EA Sports
19:26:52 (Config)Game Name: EA SPORTS FC 24
19:26:52 (Config)Display Game Name: EA SPORTS FC 24
19:26:52 (Config)Updating ForceUninstallAllFiles to: 0
19:26:52 (Config)Updating ForceUninstallAllFiles to: 1
19:26:52 EAI data version: 5.07.15.00
19:26:52 The EAI build_guid is e72ee7e988884a15ad868cb96127a1d9
19:26:52 Start redistributables install phase
19:26:54 Started VC++ Runtime 11.0.60610.1 Install Phase
19:26:54 Installing x86 VC runtime: 11.0.60610.1
19:26:54 Launching process:
Command: "E:\EA SPORTS FC 24\__Installer\vc\vc2012Update3\redist\vcredist_x86.exe" /install /quiet /norestart
Working directory: E:\EA SPORTS FC 24\__Installer\vc\vc2012Update3\redist\
19:26:55 Process exited with exit code -2147023293.
19:26:55 Error installing x86 VC runtime.

do you guys have any idea how to solve this issue ?

4 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @sraakzit 

    Check if you can right click, Run as an Administrator on the installer from that location - 

    E:\EA SPORTS FC 24\__Installer\vc\vc2012Update3\redist\

    Thanks.

  • sraakzit's avatar
    sraakzit
    1 year ago

    @EA_Barry 

     

    when doing that the installation stops and a message pop telling me that a later version is installed this is what the log says :

    [2320:3244][2024-09-02T13:26:37]: Error 0x80070643: Failed to install MSI package.
    [2320:3244][2024-09-02T13:26:37]: Error 0x80070643: Failed to execute MSI package.
    [2B70:3624][2024-09-02T13:26:37]: Error 0x80070643: Failed to configure per-machine MSI package.
    [2B70:3624][2024-09-02T13:26:37]: Applied execute package: vcRuntimeMinimum_x86, result: 0x80070643, restart: None
    [2B70:3624][2024-09-02T13:26:37]: Error 0x80070643: Failed to execute MSI package.
    [2320:3244][2024-09-02T13:26:37]: Removed bundle dependency provider: {95716cce-fc71-413f-8ad5-56c2892d4b3a}
    [2320:3244][2024-09-02T13:26:37]: Removing cached bundle: {95716cce-fc71-413f-8ad5-56c2892d4b3a}, from path: C:\ProgramData\Package Cache\{95716cce-fc71-413f-8ad5-56c2892d4b3a}\
    [2B70:3624][2024-09-02T13:26:37]: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @sraakzit 

    In that case, I would uninstall the existing package (even though it is newer) and run the installer again, thanks.

  • @sraakzit I had this issue, open your Services and see if "windows modules installer" is running, if it isn't running start it up.

    The vcredist files needs that service to install, in case you purposefully disabled it just start it up temporarily and disable it afterwards.

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