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EA_Leeuw's avatar
EA_Leeuw
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2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
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Nieznajoma2013's avatar
Nieznajoma2013
11 months ago
  • Your EA ID/Username: Nieznajoma201

  • The names of the missing games (please just name a handful):
    The Sims 4 Razem Raźniej (Growing Together); Mass Effect 3 Cyfrowa Książka (Digital Artbook)

  • The date when this issue first started: Noticed 8th of April, 2024

  • Your current EA app version (find out here): 81442-bf327e50e4
  • Your EA app Error Reporter ID (provide it in this thread): 470a8beb-e26d-4cde-bbd7-b1ddf35e8e94

The Digital Artbook from Mass Effect 3 was included in the Deluxe Edition purchase I believe. What is more unsettling for me is the fact that my proof of purchase of the Growing Together Pack is gone. In my history I have a BUNCH of "description unavailable". Looks like some serious data corruption stuff.

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