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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
12 months ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
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mac
pc
88c7f71cfaebefa's avatar
88c7f71cfaebefa
7 months ago
  • Your EA ID/Username, 88c7f71cfaebefad
  • The names of the missing games (please just name a handful),
    Command & Conqure 3 Kane's wrath
  • The date when this issue first started,
    2/2/24
  • Your current EA app version (find out here),
    13.257.0.5770 (86129-6c8f602671)
  • Your EA app Error Reporter ID (provide it in this thread).

e0d8ae5c-ced2-4075-a7ef-eb959d1c0304

Drowfear's avatar
Drowfear
7 months ago
  • Your EA ID/Username, Drowfear

  • The names of the missing games (please just name a handful), Battlefield 4 Premium edition, Batllefield Hardline,  the sims 4, Star Wart Battlefront II (new)....

  • The date when this issue first started, 24/07/04

  • Your current EA app version (find out here),  13.257.0.5770 (86254-242e01c767)

  • Your EA app Error Reporter ID (provide it in this thread). 2f810fdd-ca29-4f86-8e66-1319ee766336

More info on ticket 184043302. I format my main pc and use my secundary pc and nothing work

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