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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
12 months ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
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IamLatos's avatar
IamLatos
Newcomer
2 months ago
  • Your EA ID/Username: IamLatos

  • The names of the missing games (please just name a handful): Dead Space 3, Need for Speed: The Run, Crysis 3

  • The date when this issue first started, 12/12/24

  • Your current EA app version , 13.363.0..5876

  • Your EA Reporter ID(provide it in this thread). Unknown (nothing happens when I open it)

    I am wondering if this is happening because I had a merged account. Many years ago when it was still Origin I had created two accounts and they had merged them?

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