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GITS-SAC's avatar
GITS-SAC
New Scout
3 years ago

Is there a way to disable CLOUD SYNC?

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 17.05.23
Summarize your bug Cloud Sync failed Many times I turn off the pc without closing the EA APP, or I play from steam then I have this warning in APEX
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Check EA APP preferences, Can't disable CLOUD SYNC
What happens when the bug occurs? Warning before launching a Game
What do you expect to see? At least have the functions that "ORIGIN" had. 1."Right CLICK on the game and check for Updates" 2. RIGHT CLICK on the game and change Language 3. Right CLICK on the game and locate the folder if it has been moved 4. Disable cloud saves 5. Do not show the APP after closing a game. Or at start a game 6. Launch the game from the system tray icon

 

2 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @GITS-SAC At the moment there is not. It is a feature that has been requested by many other players. This happens quite often when the programs or games are not closed properly. The best thing to do is manually close the game and manually log out of the launchers so that they sync up when closed down.

  • adogawa's avatar
    adogawa
    2 years ago

    WE WANT A WAY TO TURN THIS FEATURE OFF!  It has made launching ANY game, be it under the EA app or Steam with an EA game a CHORE.  I get the error over and over again. Keeping me from playing Dragon age Origins, Dragon Age 2, and any of my mass effect games.  WHY cant we just use our local files and chose not to use the cloud, if the could is inherently UNSTABLE.  PLEASE FIX this before I decide its too much of a headache and have to decide to never buy any more EA games for my PC again.... This is REDICULOUS.

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