Forum Discussion
Posting an update as I was one of the original reporters of this issue for Mac: The EA app now works for me and I'm finally able to play Sims4 again!
Here's what I did:
1) Deleted the EA app from my applications and emptied the trash
2) Restarted my computer (idk if this was necessary but can't hurt)
3) Downloaded the latest EA app release for Mac (13.206) from the link posted by the community manager a few days ago: https://www.ea.com/ea-app
4) Opened the installer and dragged the EA app into applications when it instructed me to do so
5) EA app successfully opened for the first time without crashing – hallelujah! All of my game progress was still in tact.
Thank you for posting this solution as it did work for me. Hoping it works for others too, though it sounds like people are still encountering issues with this new release.