missing content after account merge
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did t...
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EA_Solaire
Community Manager
Community ManagerHi there @BanjoLux,
Your Sims 4 DLC should have transferred over to the new account with an account merge as well- if some of your content wasn't moved over to the new account, this is something the live support team will need to review again with you to get your DLC manually moved over to your new account. Here on the forums, we aren't able to move this content for you as we don't have access to your specific account details.
Please reach back out to the support team here to have them move over that missing content- I'd also recommend attaching this conversation when you reach out there so that team does have something to reference when you contact in again.
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