Forum Discussion

taica's avatar
taica
4 years ago
Solved

MSI Afterburner OSD show on EA app menu

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Navigation
When did this happen? (dd.mm.yy hh:mm) All the time
Summarize your bug MSI Afterburner OSD show on EA app menu all the time
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I put a photo to see the bug.
What happens when the bug occurs? All the time when EA app its open.
What do you expect to see? Only EA app menu not MSI Afterburner OSD.

‌

All the time when EA app its open, MSI Afterburner OSD show on EA app menu.

bug
mac
pc
  • rdalcroft's avatar
    rdalcroft
    4 years ago

    If you open Riva tuner, and press Ctrl+Add button it will bring up a list of running programs to add to the profiles, of programs you want to adjust the overplay for. 

    Deselect everything except EA Desktop.  This will add EA Desktop to the profiles under Riva Tuner.  There you can click on screen display support to, off

    See Image attached

8 Replies

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    Hi @taica,

    That's probably an overlay from the MSI Afterburner OSD which you should be able to disable through the settings of MSI Afterburner OSD. 

    Did you only notice this on the EA app or is there an overlay in games/other apps too?

  • taica's avatar
    taica
    4 years ago
    @EA_Jason Hi, no overlay in other apps like Steam, Ubisoft, Epic, GOG etc... not even in Origin, only in game as it should be. It is not normal behavior for the EA application to be recognized as a game by MSI Afterburner.
  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago
    @taica Ah okay, so you want the overlay to be present in overlays only.

    MSI Afterburner OSD recognises the EA app as a game, but the overlay won't show up when using other apps?
  • taica's avatar
    taica
    4 years ago
    @EA_Jason Yes, no overlay on Origin and other apps like Steam, Ubi etc... when I run Afterburner in the background. Only on EA app and it's annoying coz block the settings tab on that corner.
  • taica's avatar
    taica
    4 years ago
    @EA_Jason Thanks for your help and support. We known that you are not in app dev team and you can only pinpoint our bugs and glitches that we find to dev team. I find another bug, EA app can't launch game through browser-Battlelog (BF4 in that case), game hangs in logging in infinitely and it doesn't start.
  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago
    @taica Please create a new topic for that, ideally we would have 1 topic per bug/issue to avoid confusion.
  • ZielHo's avatar
    ZielHo
    4 years ago

    Same thing with Asus GPU Tweak which also shows theOSD inside the EA beta app.
    Only with EA beta and with no other game starters like steam etc.

  • rdalcroft's avatar
    rdalcroft
    Seasoned Hotshot
    4 years ago

    If you open Riva tuner, and press Ctrl+Add button it will bring up a list of running programs to add to the profiles, of programs you want to adjust the overplay for. 

    Deselect everything except EA Desktop.  This will add EA Desktop to the profiles under Riva Tuner.  There you can click on screen display support to, off

    See Image attached

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