My ea account is bugged
i have an xbox premiem game pass and i wanted to play it takes two so i linked my xbox acc with my ea acc to play it but when i click install in xbox app it took me to ea app and started downloading ...
Forum Discussion
EA_mplsnow
Community Manager
Community ManagerHey Lily090804,
Sorry to hear that there's difficulty downloading the correct version of It Takes Two.
If you haven't already, can you please confirm that the accounts have been linked properly by checking your EA account and seeing if the right Xbox account is linked? You'll want to make sure the accounts are linked properly for EA Play to register. Please note that it may take a bit for the accounts to be synced up right. If everything looks good there and the issue persists, please try the following steps:
- Ensure you're logged into the same account for the Xbox app and Microsoft store, so that the Game Pass is under the right Xbox account
- Close both the Xbox and EA App
- Clear EA App cache to try syncing up those entitlements
- Close the EA App again, open the Xbox app, and download from there.
If that doesn't work, please also try the solution in this thread.
Let us know how it goes, thanks!
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