network not doing its network thing
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) when I submitted my error report, it did not give me an ID! Even that part of your app is...
Forum Discussion
EA_Shepard
Community Manager
Community Manager@GinaFemia Can you attach a screenshot of the error message you are getting?
Can you please list what steps you did take to try to resolve it on your end?
I’ve been getting the same pop up for over an hour, I’ve tried switching networks, going on data, restarting the app, doing “app Recovery” and none of it works. The funny thing is is that my internet is working for everything but this app :/
update: 24 hours later and still not able to login. Now the sign in page isnt even loading, it just says that an unresolveable issue has occured
- EA_Shepard
@lexisimmer201 With that error, your actual internet connection has no real bearing, so your internet may be working fine but that isn't the issue. That error is a network error not a connection error.
See if this helps. I believe there is something blocking the EA App sign-in.- Check data/time are correct
- Change UAC Controls within Windows
- Reset Windows Host File
- Try a new user account
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use
Featured Places
