network not doing its network thing
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) when I submitted my error report, it did not give me an ID! Even that part of your app is...
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Yes, I just tried resetting my password and am still receiving the same error message.
EA_Shepard
Community Manager
Community Manager@GinaFemia I asked about this one, Can you take a look Here
And then Here
I had another CM send me those to see if they worked. I'm working on getting more info about that message since it is so generic. Different steps work for different players.
Thank you for finding these and sending them my way - unfortunately neither have worked.
- EA_Shepard
@GinaFemia have you by chance reset your modem? Basically, just unplug it for about 5 minutes and establish a new connection.
To make sure, you have run through all of the following?- Change UAC Controls within Windows
- Reset Windows Host File
- Try a new user account
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use
- Go to your task manager -> CTRL + ALT + DELETE and then find your full list of apps (you might only have a couple displayed.
- Hit the arrows in the bottom left corner to see them all).
- Close the EA App if it isn't already.
- Find the "EA BACKGROUND SERVICE" app and end task
- Then go to the EA App installer folder
- Right-click and run as admin.
- Let me know if you get the same error.
- Password reset of your EA account
I would like to see if an IP Config reset works as well.
If you have a phone number listed on your EA account, you can sign in that way too, and not the email. If you do not, go to profile.ea.com and just add yours as a log in verification method and try that. Totally random but it has worked.
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