Forum Discussion

urza2k4's avatar
3 years ago

New Sims 4 Kits Not Installing after purchase/download/install

I've purchased one of the newest kits (The First Fits Kit) and its doing the exact same thing. When I go into CAS, it doesn't show up, even if I put the Kits tag. I've tried the following steps, clearing the cache, repairing the game, and it still hasn't worked. Everytime I clear the cache, it tells me I have to download the First Fits Kit, but it doesn't show up after that. When I go into the game files, SP34 (Which I believe is the name for The First Fits Kit) does not show up. I am currently using the EA app instead or Origin.

15 Replies

  • Literally have the same issue, my add-ons in the EA App says I have it, goes in game, filter for kits, not there..... 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @GGSpiceey 

    In the EA App, if you click The Sims 4 game tile and select the 3 dots at the upper right corner and go to Manage-> Manage Add-Ons, are all your Kits showing there as Installed?

  • GGSpiceey's avatar
    GGSpiceey
    Rising Novice
    3 years ago

    Yes. I fixed it by reinstalling the whole game. However, i do hope I dont have to do that everytime....

  • I am having the same problem, and when I check the Manage Add-Ons the everyday clutter kit that is confirmed purchased is not there. Tried to repair to see if that would fix it and the kit is still not there. 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,832 PostsLatest Activity: 2 hours ago