No friends are shown

@EA_Jason 

I tried again and they replied in very bad German and told me they cannot login into my account and EA Desktop is just a beta. Furthermore they told me there is no known problem about the friend list in the EA Desktop app. Yeah, nice...

Sorry, this feels like a absolute clown show. Why am I even reporting an issue and try to help improving the software if the support is just ignoring my request and basically telling me to f*** off and stop annoying the support. Nice experience.

EDIT: Well, just started the EA app another time to check if there's an update just to see this:

How am I supposed to take this software seriously if there are bugs like this? I mean c'mon. I wouldn't even complain if this software wouldn't be mandatory to install/play games included in the Game Pass.

The problem does still persist.

It's about 3 month since last reply of me. I opened this thread in November thats like half a year. How can you make a non functional software mandatory for users to play games they are paying for? Seriously, tell me how anyone can think this is a good idea?

And how can you ignore a obvious major bug which prevents players aka paying customers to use the software as it's meant to be? Not answering anymore, no help whatsoever.

still broken btw

I've been having the exact same issues since I switched over to the EA app from Origin. I had originally hesitated to make the switch because hours weren't logged. Now it appears that the hours are logged, however each and every day I get the message stating "Something went wrong and we couldn't locate your friends list. Try again in a bit."

In Origin, all of my friends are there. When I play Battlefield 2042, I can see my friends list (people who I have added who play Battlefield 2042) and when I log into EA's website, the friends are present there as well. This definitely needs to be fixed. If you are going to develop a replacement for Origin, you should ensure it functions fully before starting to push it onto people. Your own deadline is coming up to have a functioning product and replacement for Origin.

I lost any hope in EA fixing this within the next time. I mean this bug is known for a year now. Any company which isnt either fully incompetent or just greedy would have fixed this already. But hey we're talking about EA which are telling me in tickets I should create a forum thread about it. They just * don't care.

I have this issue as well.  It definitely is something with our accounts on their end.  I have tried logging into my account on the EP App on two PC on different networks and still no friends list and that same error message.

Ridiculous that support disappeared for nearly two months on this and still no resolution.

Mine was fixed this morning.  EA did something on their end I didn't change a thing.  Hopefully you are all ok now.

Mine was fixed too, I just noticed