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  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hello, sorry to hear you're running into this.

    Could you first follow the steps for finding and downloading your expansion packs and DLC?

    If the content is still missing, please try the following:

    • Clear the EA app cache.
    • Select the menu icon (it looks like 3 horizontal lines) in the top left corner of the app, hover over Help, then click Restart app.

    If this doesn’t work, log out of the app and back in again to refresh your Library. You can also try uninstalling and reinstalling the EA app. 

    Let me know if the content is still missing after trying these steps. Thanks.

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