Product: EA DesktopPlatform:PCError Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Launch GameWhen did this happen? (dd.mm.yy hh:mm) 01.01.2022Summarize your bug I own a game. I click play game. It gives me an error: Log in to play To Update or play this game, you'll need to sign into your Microsoft account and verify your Game Pass subscription. Cancel and try again do nothing. Even though I paid for the game, it still wants me to sign in for game pass and EA play.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Own a game. Don't log back into your Microsoft account to link game pass. Don't play the game you paid for.What happens when the bug occurs? I don't play a game and instead try to find solutions, then make this post.What do you expect to see? My monies to make pretty pictures and sounds on my monitor, or you know play the game I bought.Just trying to play some Battlefield, but it wants to link Game Pass for EA Play. I don't care about that, I bought the game.

@EA_Jason I’m having this issue too. Yes it launches, that’s not the problem. I don’t want to have to re-sign in every time I go to play a game that I own outright and that isn’t through game passThis has been an issue for months and needs to be addressed. Thanks

@EA_Jason wrote:When you log in or verify the Microsoft account, does it launch the game?Still an issue here, yet no updates. I can't play a game I paid for unless I log into Microsoft account to verify EA Pass. This needs to be fixed, because what happens when my Xbox game pass expires? Will I not be able to play the $80 game anymore?

I am also still having this issue. I can log in and it will start the game, but it is incredibly annoying to have to log in to Microsoft any time I want to play an EA game.

I also have this problem.I tried out Game Pass and ever since it has nagged me about it when I try to launch Battlefield 2042.It works if I connect my account, but I do not want to have my accounts connected since I don't have a Game Pass subscription anymore.I should be able to launch any games I have purchased.Infuriating that I can't launch a game I paid EUR 80.99 for.

Hello @D3fCHiLD, I'm trying to clarify a few things first to help you out: Do you have your EA account linked to your Xbox account with an active Game Pass subscription? Which Battlefield game are you trying to launch? Does it show the Trial version or the full game? Are you trying to launch the game through a shortcut, or through the EA app? Which version of Battlefield did you purchase?

Owned game not launching without Microsoft account

11 Replies

EA_Jason
EA SPORTS FC™ Team
4 years ago
Hello @D3fCHiLD,

I'm trying to clarify a few things first to help you out:

Do you have your EA account linked to your Xbox account with an active Game Pass subscription?

Which Battlefield game are you trying to launch?

Does it show the Trial version or the full game?

Are you trying to launch the game through a shortcut, or through the EA app?

Which version of Battlefield did you purchase?
D3fCHiLD
4 years ago
@EA_Jason wrote:
Hello @D3fCHiLD,
I'm trying to clarify a few things first to help you out:
Do you have your EA account linked to your Xbox account with an active Game Pass subscription?
Which Battlefield game are you trying to launch?
Does it show the Trial version or the full game?
Are you trying to launch the game through a shortcut, or through the EA app?
Which version of Battlefield did you purchase?
Do you have your EA account linked to your Xbox account with an active Game Pass subscription?
I do, but it appears to requires me to reverify it occasionally.
Which Battlefield game are you trying to launch?
BF 2042
Does it show the Trial version or the full game?
It says that I own the game, but I am required to link to my Microsoft account for a 10 hour trial
Are you trying to launch the game through a shortcut, or through the EA app?
Both do the same
Which version of Battlefield did you purchase?
BF2042 Gold
EA_Jason
EA SPORTS FC™ Team
4 years ago
When you log in or verify the Microsoft account, does it launch the game?
D3fCHiLD
4 years ago
@EA_Jason wrote:
When you log in or verify the Microsoft account, does it launch the game?
Yes.
IntenseButtSlap
4 years ago
@EA_Jason I’m having this issue too. Yes it launches, that’s not the problem. I don’t want to have to re-sign in every time I go to play a game that I own outright and that isn’t through game pass

This has been an issue for months and needs to be addressed. Thanks
D3fCHiLD
4 years ago
@EA_Jason wrote:
When you log in or verify the Microsoft account, does it launch the game?
Still an issue here, yet no updates. I can't play a game I paid for unless I log into Microsoft account to verify EA Pass. This needs to be fixed, because what happens when my Xbox game pass expires? Will I not be able to play the $80 game anymore?
NeoBlumbo
4 years ago
I am also still having this issue. I can log in and it will start the game, but it is incredibly annoying to have to log in to Microsoft any time I want to play an EA game.
Luutnantti
4 years ago
I also have this problem.

I tried out Game Pass and ever since it has nagged me about it when I try to launch Battlefield 2042.
It works if I connect my account, but I do not want to have my accounts connected since I don't have a Game Pass subscription anymore.
I should be able to launch any games I have purchased.
Infuriating that I can't launch a game I paid EUR 80.99 for.
D3fCHiLD
4 years ago
@D3fCHiLD wrote:
@EA_Jason wrote:
When you log in or verify the Microsoft account, does it launch the game?
Still an issue here, yet no updates. I can't play a game I paid for unless I log into Microsoft account to verify EA Pass. This needs to be fixed, because what happens when my Xbox game pass expires? Will I not be able to play the $80 game anymore?
Still no updates? This is still an ongoing issue. I can't even update BF2042.
D3fCHiLD
4 years ago
@D3fCHiLD wrote:
@D3fCHiLD wrote:
@EA_Jason wrote:
When you log in or verify the Microsoft account, does it launch the game?
Still an issue here, yet no updates. I can't play a game I paid for unless I log into Microsoft account to verify EA Pass. This needs to be fixed, because what happens when my Xbox game pass expires? Will I not be able to play the $80 game anymore?
Still no updates? This is still an ongoing issue. I can't even update BF2042.
@EA_Darko
@EA_Kent
@EA_Leeuw
Still no fixes here.