Payment Error Notification

Question

Hello,I have purchased an expansion pack for The Sims 4 and selected to pay via online banking. The payment has already been deducted from my account, but I have not yet received the game.What should I do? Please kindly respond.Thank you.

ea_cuervo · Answer

Hello there,&nbsp;
If you need assistance with billing-related issues, please contact EA Help.&nbsp;

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Payment Error Notification

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