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randomLando's avatar
randomLando
9 months ago
Solved

PC EA app - Bitdefender Blocking Game Update (Detects "DiP_Staged")

Product: F1 24 Platform:PC Please specify your platform model. PC Summarize your bug During updating the game, Bitdefender blocked a game file called "F1_24_Trial.exe_DiP_Staged" because it has be...
pc
technical issues
  • EA_Barry's avatar
    EA_Barry
    9 months ago

    @randomLando 

    That is a false positive.

    Temporarily disable Bitdefender until the update is complete, thanks.

LeahOzBob's avatar
LeahOzBob
7 months ago

I tried installing the latest update and it was blocked by my antivirus software which says it found two viruses in the update package. Has anyone else experienced this issue? 

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 months ago

    @LeahOzBob 

    False positives occasionally happen. Check documentation of your anti-virus how you handle this.

    • LeahOzBob's avatar
      LeahOzBob
      7 months ago

      Thank you for the reply. I use Aura antivirus and it says virus.mabezat.dam is present in two of the files in the update. The files are quarantined and any further attempt to complete the update is blocked. 

  • LeahOzBob's avatar
    LeahOzBob
    7 months ago

    I deleted the files that had been quarantined, updated my antivirus, and reinstalled the latest update and had no issues. 

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