Forum Discussion

1 year ago

Solved

PC EA app - Bitdefender Blocking Game Update (Detects "DiP_Staged")

Product: F1 24 Platform:PC Please specify your platform model. PC Summarize your bug During updating the game, Bitdefender blocked a game file called "F1_24_Trial.exe_DiP_Staged" because it has be...

technical issues

EA_Barry
1 year ago
@randomLando

That is a false positive.

Temporarily disable Bitdefender until the update is complete, thanks.

LeahOzBob

1 year ago

I tried installing the latest update and it was blocked by my antivirus software which says it found two viruses in the update package. Has anyone else experienced this issue?

jpkarlsen
Hero (Retired)
1 year ago
@LeahOzBob
False positives occasionally happen. Check documentation of your anti-virus how you handle this.
- LeahOzBob
  1 year ago
  Thank you for the reply. I use Aura antivirus and it says virus.mabezat.dam is present in two of the files in the update. The files are quarantined and any further attempt to complete the update is blocked.
LeahOzBob
1 year ago
I deleted the files that had been quarantined, updated my antivirus, and reinstalled the latest update and had no issues.