Forum Discussion

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Potential Workaround - Missing Download Button

Hi everyone,  We've been investigating the reports we've seen where there is no Download button when viewing a game in your Collection.  It looks like this may be related to ad-blocking or DNS...
bug
mac
pc
ToxicHutchyy's avatar
ToxicHutchyy
4 years ago

I have just redeemed a voucher for Game Pass and saw NFS Heat on there.

I went to download it and this is all I'm getting, even after following several guides of uninstalled and running as Admin.

This is happening on every game, and the only reason I instelled this was because Origin (Which works fine) doesn't support my Xbox Game Pass.

Help, I just want to play a game!!!

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @ToxicHutchyy as the EA App is still in beta you may run into issues like this. 

Do you have any problems with any other games?


Darko 

  • KerimcanT's avatar
    KerimcanT
    4 years ago

    I have the same problem.

    I cannot open any game page. 3 dots show

    • ImAbitDense's avatar
      ImAbitDense
      Newcomer
      4 years ago

      Hi,

      Same problem here on 2 computers with 2 different accounts.

      I reinstalled ea desktop but it's still not working.

      Same issue with any games. No download button.

      • KerimcanT's avatar
        KerimcanT
        4 years ago

        Can it be a location based problem maybe? 

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