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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
3 years ago

Potential Workaround - Missing Download Button

Hi everyone,  We've been investigating the reports we've seen where there is no Download button when viewing a game in your Collection.  It looks like this may be related to ad-blocking or DNS...
bug
mac
pc
Umutsasi's avatar
Umutsasi
4 years ago

My dns settings were already in the auto-get dns settings option. I tried google and cloudflare dns settings and opened the ea app again. But problem was not solved. Where am I doing wrong? @stncttr908 @CaughtInMyScoPe 

stncttr908's avatar
stncttr908
4 years ago

@Umutsasi  Here are the failed DNS entries I captured while not using my VPN, maybe you can try to add these to your hosts file?

pin-em.data.ea.com
groups.gameservices.ea.com
pc.ea.com
rtm.tnt-ea.com
split-evaluator.juno.ea.com
desktop-config.juno.ea.com
service-aggregation-layer.juno.ea.com
ratt.juno.ea.com
pc-assets.ea.com

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