Forum Discussion

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
3 years ago

Potential Workaround - Missing Download Button

Hi everyone,  We've been investigating the reports we've seen where there is no Download button when viewing a game in your Collection.  It looks like this may be related to ad-blocking or DNS...
bug
mac
pc
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey all, is it possible to try on a different network to see if you have the same issue?


Can I ask with what ISP you see the issue and where you are located?


Darko

freelancertb197's avatar
freelancertb197
3 years ago

Its  DNS, I have a PiHole, I had been using the OpenDNS serves, swapped to Google and they came back.

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 32 minutes ago
8,507 Posts

Recent Discussions