Forum Discussion

Community Manager

4 years ago

Potential Workaround - Missing Download Button

Hi everyone, We've been investigating the reports we've seen where there is no Download button when viewing a game in your Collection. It looks like this may be related to ad-blocking or DNS...

bug

mac

freelancertb197

4 years ago

Update

It was my DNS filter server, I have a PiHole, and EA must use some servers shared on my block lists.
My DNS server was already set to 8.8.8.8 for its external calls.

Changed the local ethernet DNS and EA is showing download buttons again and downloading and quite fast too BTW well done!

Set your IVP4 DNS to 8.8.8.8 on the adapter, and the EA desktop may work again. YMMV