Forum Discussion

BambooPerson's avatar
BambooPerson
Seasoned Newcomer
4 days ago

Purchased expansion packs will not download because I "do not own" them

I purchased the snowy escape pack when it first came out and this has been an issue ever since. Every time I try to download the pack through the EA app it says I do not own it even though I do. In t...
installation
mac
purchase issue
technical issues
Ciebird's avatar
Ciebird
Seasoned Newcomer
4 days ago

I am having the same problem with the pack I bought yesterday. It doesn't even show as having been purchased on the EA app, but it shows on my bank statement! 
And I can't play my sim now. :(

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