Re: EA app deleted all my games and asked me to buy them again
oops ignore last reply, packs all installed now, I had to log out of EA app and restart my pc. tried again and everything was installed. Got there in the end 🙂
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14 Replies
EA_AljoCommunity Manager
Great! It sounds like your issue is resolved. Was there anything else you needed help with?
- @EA_Aljo nothing else, thanks for your help. Sorry about my impatience just thought it would be more straight-forward and I got a bit frustrated 🙂
- EA_Aljo
No worries. I'm just glad you can play again. Good luck and have fun 🙂
I installed my sims onto another pc as mine runs badly. It installed everything aside Outdoor retreat, I can't play without that it will ruin my game. It wants me to buy it AGAIN???
- @MiniMadz1992 Same account and the pack is on my other game I really don't understand this 😑
- @MiniMadz1992 Also IN GAME it says i own the pack I am sooooo lost HELP!
- EA_Aljo
Hello, @MiniMadz1992
What platform are you on? Thanks!
- @EA_Aljo EA I had no choice but to switch from origin
- EA_Aljo
Hello, @MiniMadz1992
Let's check to see if it's installed in the app. Try going to Manage > Manage Add-Ons. Is it installed there? Also, do you have the CAS demo currently installed? Thanks!
@EA_Aljo wrote:No worries. I'm just glad you can play again. Good luck and have fun 🙂
EA app deleted all my games and additions for the sims 4, BUT I BOUGHT IT. It tells me to buy them again. Isn’t it unfair? How to fix it?Yes, I did everything, but nothing changed. I also tried to install the game again, but there is only a base, I mean without my additions, it tells me to buy it again
I'm having the same problem they took away all my games I paid for
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