Forum Discussion

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Re: How to fix Error Code EC:10000 or EC:10500 in EA app?

Those error messages generally point to a system related issue rather than EA app one @priteshstayade.

What troubleshooting steps have you tried?

Darko

12 Replies

  • I tried login  in another acount then logout and getting into my main acount, for me that worked 

  • Same thing happened to me. Checked firewall, Clean install of app on two different devices. Tried on different network as well. Still no connectivity. Kinda feeling the same anymore. Get rid of these launcher requirements that hamstring our ability to use the product we paid for!

  • dude EA is straight broken plz refund all games purchased since 2014

  • I hear that it's about using vpn ! I am in a network which I have to use vpn. What I should to do. It don't make sense !

  • Good afternoon, I am communicating this means by the fact that my account has suffered or passed this error EC 10000. I want to know if there is hope or a solution to this problem that is happening to my account.
  • If it's a system-related issue then why does it say there's a problem with the account? Shouldn't the message say "there's a problem with your system" instead? The wording is kind of confusing there.

  • Fr please refund me. I haven’t been able to play ever since. It’s wrong. 

  • Tried everything available on the table. Uninstalled and reinstalled, repaired, signed in using email id, EA ID, and Steam. Every sign in into the account shows the same error code. 

  • funny howe my account got hacked earlier today and this error message was the result of my being kicked out by the hack

  • i am having the same issue ec 10000 . i can't login to my acc to play FIFA 23 ( From epic games )

    this is so bad ....EA the worst ☹️

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,546 PostsLatest Activity: 39 minutes ago