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onulga's avatar
3 years ago
Solved

Red Alert 2 Doesn't work on EA App - DDRAW.DLL error

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 06421d9a-d1c2-4ca4-8b9f-39dea1ef87b3
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 11.03.2023 08:40
Summarize your bug Previously I was using an old laptop and Origin app happily to play my Red Alert 2 game. I bought a new laptop and downloaded the Origin app but it said I need to switch to EA App. I did and downloaded RA2 from my library in EA app. now every time I launch the game I am getting DDRAW.DLL Error Code= 80070057. Can anyone help me with this?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I bought Red Alert 2 from Origin long time ago. You need to own Red Alert 2 game to go through the same process.
What happens when the bug occurs? The screen resolution changes, Red Alert app closes and a notification pop ups with error code. When I click Ok on the notification the screen returns to normal.
What do you expect to see? Red Alert 2 game launching.

Sharing the screenshots in the attchment.

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