REDEEM CODE on EA app is not working
Hello, I cannot redeem a product by code. In EA app then I click on "REDEEM CODE" button it looks like the app is trying to start to load something but no field to enter the code etc shows up. there...
Forum Discussion
I have the same problemFix it 😬
EA_AticDICE Team
Still doesn't work and I've also done it on clean system install and it didn't work either. This thing works fine in Origin client, but not in EA App client. I've tried EA App months ago and because I had this problem I couldn't redeem my game codes so I reverted back to Origin client. But today it forced me to update to EA App otherwise I couldn't even play any EA games. Not happy about it at all. Considering it works fine in Origin and not in EA App tells me the problem is not on our end...
Clicking "Redeem" button dims the interface and displays loading circle animation which then disappears, but EA App interface remains dimmed. If I press "ESC" key, dim effect goes away which makes me believe EA App thinks it's displaying a code redeem dialog, but isn't actually showing it to the user. Pressing ESC key dismisses non existing code redeeming dialog and returns you to EA App interface which is now not dimmed anymore.
