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juleshope's avatar
3 years ago

Sims 4 download button greyed out on ea app

I was trying to play sims by clicking on the sims 4 application on my home screen and it wasn't loading, I thought maybe it was an issue with my mods and the new update so i removed all my mods and it still wouldn't open, so I opened the EA app and it says download instead of play, but the download button is greyed out and I can't click it, then I stupidly thought if I deleted the application from my desktop folder it would let me redownload the entire game, but it won't. I don't care about getting my saves back etc, just want to be able to play the game again! I tried redownloading origin as I read that on another post but origin is now redundant and not used so that was no use, please help!!

4 Replies

  • What worked for me was uninstalling sims using ccleaner. Otherwise just check u don't have it installed on steam already.

  • I had the same issue with the greyed out download button, it took me too long to realise it’s because I had another steam version installed. I uninstalled it and it’s working now! I know I’m responding late but I still

    hope this helps!

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