Forum Discussion
Hey there,
I'm really sorry to hear that you're having problems downloading your games. Please take a look at the following article for a possible solution: Games that won't download, install, or load in the EA app.
If your download is getting stuck at 2%, there's a chance it is downloading only 4 GB. If you’re using a PC and your download gets stuck at 4 GB, your hard drive might be formatted as FAT32, which can't handle files larger than 4 GB.
Learn more about drive formatting and disk management on PC.
thank you so much for sending me that link something on there worked now my Sims four is downloading. I was getting very frustrated because it wasn’t downloading and I paid for some packs too and it was getting frustrating because I pay for something and it wasn’t downloading, but thank you so much. I appreciate you for helping me out.
- EA_cuervo3 months ago
Community Manager
I'm glad to know that! :)
Feel free to post again if you ever need anything else! Have fun!
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