3 years ago
SIMS 4: Stuck at preparing
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did t...
You don't need to have an open case on the help site in order to run the Error Report- you can still run the report without including a case number, and copy the Report ID. Once you have the Report ID, please attach it to the thread here for me.
Writing to say that a factory reset of my computer fixed my issue!! Thank you SO much for whatever time you spent trying to help find a solution!
I know this is 2 years ago but I've absolutely had it I'm factory reseting my computer now!