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minajesty's avatar
minajesty
Seasoned Newcomer
8 days ago

"The app couldn't connect to internet"

Very frustrating few days - I cannot play the new DLC I bought because the EA app says I'm not connected to the internet when I clearly am.

I've tried absolutely everything (clearing the cache, changing DNS servers, giving full disk access to EA App and EABackgroundService, restarting computer, installing and reinstalling EA App, resetting wifi router, using different wifi sources, and even updating my iOS to Sequoia). The issue is clearly not me, it's the EA App!

So very deeply frustrating. I can't express how annoying this is. We spend so much money on these games only to not even be able to play them!

 

3 Replies

  • minajesty's avatar
    minajesty
    Seasoned Newcomer
    3 days ago

    Nope :(

    and no response from EA when I contacted them from help... as usual...

  • I also applied for help and did not get an answer, I wonder if deleting simsi will fix it

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