Forum Discussion
Hey @rdkieran ,
First of all thank you for writing such a detailed and organised message, that makes is so much easier for us to help out!
Are you launching the game from Steam or EA app when you get this error? I wonder what happens if you try to launch the game from the installation folder?
This happened right when your Xbox Game Pass subscription expired? If so, it means that you had an EA Play subscription included with the Game Pass that expired at the same time. I would say this is likely causing the issue.
- 11 months ago@EA_Cath This happens when loading from Steam, EA, and from the folder. In each case it attempts to load EA App first and then the app closes immediately.
I attempted uninstalling the game again and downloading it via the EA App version, with Steam closed. Same result.- EA_Cath11 months ago
Community Manager
Thank you @rdkieran
We can try with another clean uninstallation of the game, it's possible that the EA Play/Xbox expired version is conflicting with the other version of the game.
Try uninstalling with Revo Uninstaller, it should get rid of any files and then you can start a fresh installation of the game again.
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