Community Manager
MAC User
I bought Get to Work, Toddler Stuff, and Outdoor Retreat. Everytime I try to download them I get this error (pictured below). I bought other stuff packs after trying to download them and they have worked. It is just these three. I have cleared the cache, uninstalled and reinstalled EA and the game, restarted the app, restarted my laptop, probably more stuff I don’t even remember. i tried contacting EA Support twice, they are useless. Neither case got resolved and I’m currently trying to contact them again. I paid for those extra content packs and can’t even play with them. Also it’s not a space issue on my MAC, I’ve already checked.
I tried downloading the game from the app worked for a second then said that something is wrong and that i should try after some time and when i tried again it still didn't work.
I also tried purchasing it from the website but when i clicked purchase it's like i didn't click it at all so that also didn't work.
I literally only bought my PC for this game it makes me mad thinking it wont work.
