Community Manager
MAC User
I bought Get to Work, Toddler Stuff, and Outdoor Retreat. Everytime I try to download them I get this error (pictured below). I bought other stuff packs after trying to download them and they have worked. It is just these three. I have cleared the cache, uninstalled and reinstalled EA and the game, restarted the app, restarted my laptop, probably more stuff I don’t even remember. i tried contacting EA Support twice, they are useless. Neither case got resolved and I’m currently trying to contact them again. I paid for those extra content packs and can’t even play with them. Also it’s not a space issue on my MAC, I’ve already checked.
hello ive been trying to download the game on my dell laptop for some time now, i cleared the cache, have more than enough space 460gb, and reinstalled the ea app, reset my laptop, and it stills shows me this message when i want o download it. "there is a problem with your download"...
i also asked on reddit and some one said it might be an anti virus issue but i stopped mt antivirus settings and made ea an exception but sill cant download. now is the next day and i went to try again but the free games on the left menu where u can immediatlly download them is gone???
please help me, thankss.
