Community Manager
Hello, my laptop storage is full and I can't do an update on the Sims 4 so after some research I decided to buy a portable SSD Drive to reinstall the Sims and my Expansion packs on to that instead. However, for some reason it completes the base game installation and half of my expansion packs, but then gets stuck/freezes and won't install the other half. It's nothing to do with storage space on my SSD as I have 2TB and it's nowhere near full but I have tried multiple times now and have even formatted my SSD to start over twice and yet is still does the same thing.
Does anyone have any ideas as to why this keeps happening and know of any way to fix it?
Thank you
P. S. I have attached some pictures to show that is freezes and the error that pops up. (I also do not have any custom content)
So after trying again some more it seems everytime the preparation gets to 69% it stops and comes up with "something went wrong. Try again later" this happens every time no matter what Expansion Pack it is so I don't know if there's a reason why they're always stopping at 69%. I have 42 Expansion packs and it's always the same 10 that never work. If anyone is interested the packs that don't work are:
Snowy Escape, Spa Day, Spooky Stuff, Strangerville, Tiny Living, Vampires, My Wedding Stories, Werewolves, For Rent and Horse Ranch
It looks like you are running out of space on your internal drive for temporary files. Move some files temporarily to the other drive while you install.
I don't think that is the problem because I have quite a lot of space available on my internal drive.
