Forum Discussion

5 years ago

Solved

Things are taking a little longer than usual to load up. Hang tight while we try

"Things are taking a little longer than usual to load up. Hang tight while we try to solve the problem" - I get that message when trying to download a game in EA Desktop (I'm on a PC). I never get th...

bug

mac

Oden0884
4 years ago
What helped me was performing a "clear cache": https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
From the EA Desktop app
Select the three dashes in the far-left corner of EA Desktop.
Scroll to Help.
Click App recovery.
Select Clear cache.

Y2K_Robot

3 years ago

I've been having this problem after switching from Origin on Windows 10.

The only thing that seems to work for me is rebooting my PC and then immediately starting up the EA app.

After a fresh reboot the app seems to load things properly and let me play my games.

Marauder-Strike
New Rookie
3 years ago
Thank you! This is what worked for me. I just started having this issue as well. Clearing the cache does not work and neither does restarting the app. Restarting my PC and immediately opening the EA app allows it to work.
abhmul
3 years ago
@Y2K_Robot wrote:
I've been having this problem after switching from Origin on Windows 10.
The only thing that seems to work for me is rebooting my PC and then immediately starting up the EA app.
After a fresh reboot the app seems to load things properly and let me play my games.
This is the only fix that works for me as well. Starting EA before Steam seems to have done the trick. Maybe turning off all programs that run on startup and turning on EA first will solve this problem