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jmmontoro's avatar
jmmontoro
New Scout
2 years ago

Tray icon disapeared

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Navigation
When did this happen? (dd.mm.yy hh:mm) 09.01.24
Summarize your bug Since updating the app today to build 5609 the tray icon has disappeared.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Update to build 5609, close app (should minimize to tray)
What happens when the bug occurs? The app is no longer visible so I need to "launch" it again to get the window back.
What do you expect to see? The app icon in the icon tray.

Since updating the app today to build 5609 the tray icon has disappeared.

33 Replies

  • addition: the icon appears for a split second after logging in/accepting the TOS and then disappears
  • C-tierCapsPIayer's avatar
    C-tierCapsPIayer
    Rising Adventurer
    2 years ago

    lmao same 
    app icon disappears from the taskbar when I start a game, so I can't accept invites or replay to messages. 
    I have to close the game for the app to appear again. 

    A 7 billion dollar company that can't even develop a proper game launcher. What an embarrassment. 

  • C-tierCapsPIayer's avatar
    C-tierCapsPIayer
    Rising Adventurer
    2 years ago

    @Sarandinga2 wrote:

    I have solved reverting the language change I made. When I switched language from spanish to mexican I started to have the problem. Reverting that change was my solution.


    Give this guy a medal! thanks @Sarandinga2 I reverted my language settings as well and EA app appeared in system tray again.

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